Call: 386-423-9456
Call: 386-423-9456
Privacy Policy

1. Introduction

Howell Plumbing (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us through various means including our website HowellPlumbingFL.com (“Website”), by phone at (386) 423-9456, via email at service@howellplumbingfl.com, or in person at our office located at 554 Julia Street, New Smyrna Beach, FL 32168.

2. Information We Collect

We may collect and process the following types of data about you:

  • Personal Identification Information: Such as your name, email address, telephone number, and any other information you choose to provide.
  • Technical Data: This includes your IP address, browser type and version, time zone settings, browser plug-in types and versions, operating system and platform, and other technologies on the devices you use to access our website.
  • Usage Data: Details on how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Information

We gather data from and about you via the following methods:

  • Direct Interactions: You may give us your personal data by filling out forms or by communicating with us directly through phone, email, or otherwise.
  • Automated Technologies or Interactions: As you navigate through our website, we may automatically collect technical data about your equipment, browsing actions, and usage patterns.

4. How We Use Your Information

We use the information we collect for several purposes:

  • To provide and manage our services: This includes responding to your inquiries, providing customer support, and processing your requests for services.
  • To improve our website: We utilize your information to better understand how our website is used and to enhance the user experience.
  • To communicate with you: We may send you updates, information about services, and marketing communications if you have opted to receive them.
  • To comply with legal obligations: Such as accounting, taxation, and other regulatory requirements.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide users with advance notice. This exclusion does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, provided that these parties agree to keep this information confidential.

6. Security of Your Information

We implement administrative, technical, and physical security measures designed to protect your personal information. Despite our best efforts, no security measures are completely impervious, and no method of data transmission can be guaranteed against interception or other types of misuse.

7. Your Data Protection Rights

Depending on your location, you may have rights related to your personal data, including:

  • The right to access: You can request copies of your personal data.
  • The right to rectification: You have the right to have inaccurate information corrected.
  • The right to erasure: You can ask us to erase your personal data under certain conditions.
  • The right to restrict processing: You can request that we restrict the processing of your personal data under specific conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data under certain circumstances.
  • The right to data portability: You have the right to request the transfer of data we have collected to another organization, or directly to you, under certain conditions.

For requests, contact us at service@howellplumbingfl.com. We aim to respond within one month.

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help websites remember your preferences and some details of your visits. You have the option to manage and disable cookies through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any significant changes by posting the new policy on our website. We encourage you to review this policy regularly to stay informed of how we are protecting your information.